Privacy Policy
Learn how we protect and handle your personal information
Effective Date: October 13, 2025
At PuzzleFree, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our puzzle gaming platform.
By using PuzzleFree, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
1. Information We Collect
• Account Information: When you create an account, we collect your email address, username, and password.
• Gameplay Data: We track your puzzle completion times, preferences, and progress to enhance your experience.
• Device Information: We collect basic information about your device and browser to optimize performance.
• Usage Analytics: We use anonymous analytics to understand how users interact with our platform.
2. How We Use Your Information
• Provide and improve our puzzle gaming services
• Sync your progress across devices
• Send important account and service updates
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure platform security
• Respond to your support requests and communications
3. Information Sharing
• We do not sell, trade, or rent your personal information to third parties.
• We may share anonymous, aggregated data for analytics purposes.
• We may disclose information when required by law or to protect our rights.
• Service providers who help us operate the platform may have access to necessary data under strict confidentiality agreements.
4. Data Security
• We use industry-standard encryption to protect your data in transit and at rest.
• Access to personal information is restricted to authorized personnel only.
• We regularly update our security measures and conduct security assessments.
• We promptly notify users of any security breaches that may affect their data.
5. Your Rights and Choices
• Access: You can view and download your personal data through your account settings.
• Correction: You can update your account information at any time.
• Deletion: You can request deletion of your account and associated data.
• Opt-out: You can unsubscribe from promotional emails at any time.
• Data Portability: You can request a copy of your data in a machine-readable format.
6. Cookies and Tracking
• We use essential cookies to maintain your session and preferences.
• Analytics cookies help us understand how users interact with our platform.
• You can control cookie preferences through your browser settings.
• Some features may not work properly if cookies are disabled.
7. Children's Privacy
• PuzzleFree is not intended for children under 13 years of age.
• We do not knowingly collect personal information from children under 13.
• If we become aware of such collection, we will delete the information immediately.
• Parents who believe their child has provided information should contact us immediately.
8. International Users
• PuzzleFree is operated from the United States.
• By using our service, you consent to the transfer of your information to the US.
• We comply with applicable international privacy laws and regulations.
• EU users have additional rights under GDPR, which we fully respect.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
• Email: [email protected]
• Support Page: puzzlefree.game/support
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of PuzzleFree after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.